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Ground-Breaking Global Study Unveils the Mental Health Minefield Of the Remote Rotational Workforce

Updated: Dec 5, 2023

The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customized health, security risk management and well being solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or security incident we provide an immediate response for peace of mind. Our innovative technology and medical expertise focus on prevention, offering real-time actionable insights and on-the-ground quality insights. We help you meet client reporting needs for good governance. By partnering with us, organizations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.


“Workers in demanding work profiles such as remote rotational jobs need to stay healthy, both physically and mentally. While physical health receives wide visibility, there is an urgent need for increased focus, understanding and strategies to identify and mitigate prevailing mental health issues in order to promote better metal health of the remote rotational workforce. This is highlighted in our survey, which uncovers significantly high levels of critical mental ill health issues, including suicidal thoughts and depression. The COVID-19 environment has also added increased stress on this already pressured working arrangement.” - Dr Rahul Kalia, Medical Director, India, International SOS .

Key study findings:

· 40% of all respondents experienced suicidal thoughts on rotation some or all the time (compared to average of 4-9%). 1 in 5 are feeling suicidal all or most of the time.

· 29% met the benchmark for clinical depression whilst on-rotation.

· 52% reported a decline in mood, and their mental health suffered whilst on rotation.

· 62% had worse mental health than would be the norm in a population. While off rotation, this remains at a high of 31% experiencing lower mental health than the general population.


Burn Out

The study also exposed that almost a quarter (23%) of the remote rotational workers surveyed experienced emotional exhaustion on a weekly basis. 46% experienced higher stress levels while on rotation and over half (57%) were not engaged in their work. 23% reported that they received no psychological support from their employers.


Dr Rachel Lewis commented, “We would expect burn out to be between 2-13% in the general population, so the almost quarter that we see from the survey is particularly high. Burn out can have a serious impact both personally and professionally, on the ability of an individual to carry out their role. Remote rotational work may come with the perks of higher pay, but with its propensity to be isolating at the best of times. On and offshore, working pressures and varying shift patterns also add their weight. And this is not to mention the impact of the current pandemic, which has seen may remote workers unexpectedly away from family and friend networks for longer than anticipated.”


Impacts of the COVID-19 pandemic

· 65% experienced increased job demands.

· 56% increased working hours stress, anxiety

· 49% concerned for personal safety (before pandemic?)

· 1/3 became increasingly lonely

· 23% had more negative physical symptoms (such as headaches and stomach issues)


The Tip of the Iceberg

Dr Rahul Kalia continues, “Mental and physical health are intrinsically linked. Organizations and individuals with a Duty of Care to their remote rotational workers should have visibility and a plan of support for their workforce encompassing both.”


· Over a third exercised less (35%)

· 38% experienced worse-quality sleep (38%)

· Over a quarter (28%) were less able to eat a nutritious diet whilst working


On the flip-side, the majority of respondents felt that their health and safety was prioritized. They report a strong sense of community and support among co-workers and from managers. Many also felt that they could share their mental health concerns with colleagues.


The full report, including practical recommendations on mitigation measures for companies is now available here.

(*) ‘Mental Health and the Remote Rotational Worker’ synthesizes global data, including interviews with industry stakeholders, an extensive review of existing literature and an in-depth survey of 200 remote rotational workers. The respondents were from mining, offshore and seafaring/maritime based in; 59% Asia,15% Middle East, North Africa,15% Africa, 3% Europe, 3% APAC (Australia, New Zealand and Papua New Guinea), 5% Americas. 46% categorized themselves as employees, 33% managers and 21% did not categorize. 81% male. Average age of 41 years. 70% of respondents were married. 95% had no history of, or current diagnosis, of any psychological issues.

About the International SOS Group of Companies

The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customized health, security risk management and well being solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or security incident we provide an immediate response for peace of mind. Our innovative technology and medical expertise focus on prevention, offering real-time actionable insights and on-the-ground quality insights. We help you meet client reporting needs for good governance. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.

Founded in 1985, the International SOS Group is trusted by 12,000 organisations, including the majority of the Fortune Global 500, multi-national corporate clients and mid-size enterprises, governments, educational institutions and NGOs. 10,000 multi-cultural medical, security and logistics experts stand with you to provide support & assistance from over 1,000 locations in 90 countries, 24/7, 365 days a year. To protect your workforce, visit www.internationalsos.com.

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